You Didn't Do This!

I made an interesting connection between my old and new job today. Today was an especially hectic day at work. One of the managers was sick, so she called off. Our one manager had to come in on her day off. Also, we have been "over budget" for our hours, so many people got cut today. A shipment truck came in and we only had 3 people to unload it (we usually have 10). Our hiring manager had two interviews and orietations today. ALSO, promotionals had to be done. It was one of those "When it rains..." days.

The "day off" manager came in the store in a sour mood at first. When I saw her I noticed she was not in a good mood. I asked her if she was okay, and she continued to tell me how she was upset because, "Nothing in the store was done. I can tell that no one swept and the bathrooms weren't cleaned". I explained to her the predicaments we were in this morning and she really did not care. My opening manager also had critical comments about the crew the night before. These are complaints that I hear several times throughout the week.

At my old job I was bombarded with complaints about the quality of work from other managers and employees. At my last job I was a waitress at a retirement home. Most of the complaints were about how the night crew didn't do this or didn't do that.

How sad it is. Why do people insist on criticizing each other? I cannot believe and will not believe that dwelling on the fact that other people did not do their jobs to one's satisfaction. Sure, it is annoying that the store is not as clean as it should be. Sure, the trash was not taken care of the night before. Who cares?! Just take care of it, address the person that did not take care of their responsibility and move on. Don't dwell on the fact and get in a bad mood. I bet it would make one's work day a million times better.